They arrived late 2 hours.
Help them in everything they needed.
They left the house very dirty.
In the department there are 3 fans and 2 air conditioners installed.
From the beginning his manners were very altered and little sympathy.
It is the first time he travels with ABNB and rents a house without air conditioning
Why do not you rent an apartment with air conditioning?
At all times look for solutions, offer return of the reservation, also offer free hotel nights etc ...
Before solutions Kira looked for problems.
I feel what happened, but the client must know what needs he wants.