STUNNING RIAD in center of Tarifa old town 19th century Andalucian 'palacete' inside the castle walls of Tarifa's historic old town is now available to rent by the room.
No parties or events
Check-in is anytime after 2PM
Check out by 11AM
We had a whole week a massive renovation with massive Noise& dirt. So we cant use the kitchen and no wlan. Also we did not get any cleaning Service/ opportunities... if there are circumstances like this, why do you give your room free for booking??? Really really sad
Response from Catherine:
Dear Matthias We are very disappointed to hear your feelings about your stay at Riad Lolita and somewhat surprised, as we are used to only happy clients. My colleague, Pia, who lives in the house, apologised for any inconveniences caused by our refurbishment on your arrival and asked you on several occasions during your stay if everything was ok, but nothing was ever stated to the contrary. Yes, we are in the process of making improvements in the house, so yes there is noise and dust, however all of these works are on the first floor - the kitchen and two of the bathrooms - whilst your bedroom was on the ground floor. For the lack of kitchen we organised a small temporary kitchen close to your bedroom with all that you would need, and Pia checked if you needed anything else. By the second day of your stay you had access to the main kitchen. The sitting area on the ground floor is not under refurbishment and the sitting room upstairs was also available for your use. It does state on our Air BNB account that the wifi is erratic in the house and does not always reach the bedrooms, this is only exacerbated with extreme weather conditions, which unfortunately you suffered during your time in Tarifa – strong winds and rain. Our cleaner comes to the house on a daily basis and cleans for four hours, we do not offer room cleaning, however had you told us that you felt your room was dirty we would have of course offered you this service free of charge. The room you stayed in is usually 50E a night at this time of year, which is stated clearly on our website, but due to us doing works we had the price at 34E a night, a reduction of 16E a night / a 32% discount, which we felt was a substantial reduction in price to amend for any inconveniences. Had you stated your dissatisfaction, or that you wished to leave at any stage of your holiday we would have listened to your issues and returned you your money. Unfortunately though, you did not give us that opportunity and in the meantime we have incurred expenses from your stay that include electricity, water, washing of linen and cleaning. Best regards Cat
Catherine is a SuperhostSuperhosts are experienced, highly rated hosts who are committed to providing great stays for guests.
I just LOVE Tarifa! For its beaches, crazy mix of people, its Andalucian natural beauty, its ability to combine traditional with cosmopolitan...there is just no other place in Europe like Tarifa. In fact it does not feel like Europe at all, the fact is that Morocco and a whole ot…
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