1. I host strangers don't expect me to have knives in my kitchen or in any other area of the apt
2. When I saw in my cameras that the other guest got in Kristina's room, I confronted him and I told him to tell kristina what he did, why he did it and to apologize or I would throw him out of the house, and if there was anything missing, he was going to be responsable for it, he did talk to kristina, apologized and even bought her something as a way to apologize. On kristina's words at that moment(it's ok, we don't mind) if she had any problems with that the guy did, she should have said something instead of just smiling at him and said that it was ok, wonder why she didn't mention that in the review.
3. I never said my landlord doesn't know I rent with Airbnb, I said clearly he is not respecting the deal I got with his son from whom I got the apt
4. As it clearly says in my profile, my first name is Giancarlo, the name I told Kristina my landlord knows me by, I didn't give her a "different name"
5. Every guest who wants to book one of my rooms, has to agree to follow my house rules, reservations are not accepted for those who don't agree to follow the rules (which are pretty simple to follow) Kristina stayed at my place, which means she agreed to follow my house rules, one of the rules clearly says that I expect guests not to mention Airbnb if anyone asks and to say that they are just visiting friends and to let me know right away. If Kristina was not ok following this simple rule, I don't understand why she booked my room, she should have stayed somewhere else, I didn't ask her or force her to stay with me and there are plenty of other options to stay.
6. The only reason I told her not "multiple" but twice about not mentioning Airbnb was because I had to tell her everything twice or she wouldn't respond the messages, which I found very disrespectful
7. My rooms are as big/"small" as they look in the pictures. Again if she didn't like something in the pictures, description, rules, etc she should have stayed somewhere else
8. This just makes me laugh, summer in NYC high 80s low 90s temperatures everyday, and she complains about warm water in the shower? Wonder if she wanted boiling water with temperatures close to the 3 digits outside, plus the high humidity, so funny.
9. As Kristine says: "I asked" if she would mind switching rooms due to a big group I had coming. If she was not ok with that, she could have said so and not say ok and then complain about it
10. NYC pizza slices are only $1,50 and in some places even just $1 I don't think anyone would mind not being able to make "pizza" but there are ways if i would have someone, it's just a matter of "asking" SIMPLE COMMUNICATION