Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
Quick responses8 recent guests said this host responded quickly.
Great communication100% of recent guests gave this host a 5-star rating for communication.
Host's Review: this apartment is perfect for a family visit at a reasonable price. It's fully equiped and furnished to make your stay in a city heart area a comfortable one. Three bedrooms with two bathrooms (master bedroom has its own bath!).
1 king bed
1 queen bed
1 double bed
No parties or events
Check-in time is 2PM - 11PM
Check out by 12PM (noon)
Well-lit path to entrance
Flat path to front door
Go on (Hidden by Airbnb) and AirBNB’s website and do research on prices for surrounding areas. Contact AirBNB hosts. Negotiate. Don’t be like us. Don’t get taken advantage of. Do not overpay by $16,688 CNY for a 2 month stay (approximately $3,338 Canadian Dollars). This is …
Response from Lisa:
This is a horrendous statement. First, the group came visit our house before an actual booking. I reserved cab to pick them up in the hotel at the request. They renewed the stay after a one month stay, so in total they stayed for 2 months. The worst thing is they screwed up the house: kept the AC open for 20 days with windows open, scratch the wooden floor, stuck the toilet with no proper use (in this case we called someone for help immediately at our charge), the desk and chair were destroyed, the dinning table was ironed badly, even the floor was destroyed in a big extend. We kept all the evidence in pictures and already sent the Airbnb resolution center. We’re now under renovation of the house after such a group of horrible guests. BTW, they left earlier because they had an internal issue among the three of them. This is a big issue Airbnb MUST take action for.
Overall, I wouldn't stay at this Airbnb again. The location is what brought us in, but even if we needed a place that was in Hongkou district, I'd still look for something that is a little bit cheaper. The main issues I had with this place is that the pictures on the ad on the Ai…
Response from Lisa:
I was a bit surprised to see comments as such kind written by Raymond. The communication with Raymond was a disaster since he was not punctual. He told me that he is living next to our apartment but he still late more than one hour. On the other hand, when he check in and he double checked everything in the apartment, include cleanliness, hot water, Wifi, Air-condition with heater etc. All equipment is working well. Im kind to reminding him that we have the heater for every room, also have 3 more heaters in living room. I have nothing much to comment but just hope that Raymond could respect a bit more on us hosts checking his in and write a real comments. we've submitted to Airbnb for solution. Raymond 住在我们公寓旁边,到了约定时间见面后,却持续推迟时间,check in 时他们检查了所有设备及每个房间的物品等,确定满意,一切正常运行｡我们已与Airbnb沟通,希望可以有个专业团队澄清此类失实评价
Hello, I'm Lisa, a young girl living and working in Shanghai. I am outgoing and friendly, fond of people, traveling & food :) I worked as a Skincare Shop Manager before starting the "hosting idea" in 2013 and Airbnb in 2014. It is a delighted experience showing my guests morden a…
Languages: English, 中文
Response rate: 100%
Response time: within an hour
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