"290" Apartment for 4+1 people

Entire home/apt

5 guests

2 bedrooms

3 beds
Please set the number of adults.
Adults
1
Please set the number of children.
Children
Ages 2 - 12
0
Please set the number of infants.
Infants
Under 2
0
5 guests maximum. Infants don’t count toward the number of guests.
You won’t be charged yet

Apartment for 5 people in Umag,
close to sea and close to city center. The area of the apartment is 54m2 and is situated on the groundfloor. It is is located 500m from the center and 1200m from the beach. The supplement for air condition is 5eur/d


The space
Accommodates: 5
Bathrooms: 1
Bedrooms: 2
Beds: 3
Check In: Anytime after 2PM
Check Out: 10AM
Room type: Entire home/apt

Amenities

Prices
Extra people No Charge
Always communicate through Airbnb
To protect your payment, never transfer money or communicate outside of the Airbnb website or app.
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House Rules

Cancellations

Availability
3 nights minimum stay

1 Review

First off, this is an agency, they’re not the hosts. They charge you about 80% (albeit including airbnb fees) on top of what the hosts (elderly couple) would charge you if you booked directly with them. The elderly couple Franelic rent their apartment and have a contract with Istria Sun agency who do minimum work, don’t communicate well, don’t wait for you when you arrive and just take the cream off top. I booked this place well in advance, and received no communication after booking. A few days before check in date, still no contact from them, so I initiated first contact and asked them for the host’s number (not the same number as the one revealed on airbnb after booking). Their reply was just the number, no “thank you for booking”, no “if you need any help contact us” so overall very poor communication. The place has a 5 person limit, with no extra charge after 1st person. I booked for 4 people, unsure whether the 5th person would come along yet. On the day of travel, he decided to come with us, and seeing as there were no extra person charges and the place accepts 5 people as the limit (and not much of a difference between 4 and 5 people in terms of comfort for the host), we brought him along with us. When we got there, we found an old couple who live in a house and they rent out the bottom (ground) floor of the house. The place is clean, the garden immaculate and they are very friendly, so the real hosts and the property are great (a bit far away from everything but still walkable). The issue we had was the 5th person. They demanded additional payment of 30 euros for the 5th person. The old lady showed us her price list which we tried to explain to her is irrelevant to us because we booked through AirBnB via IstriaSun. She didn’t accept that and started getting frustrated, so instead of making a big deal out of it, we just paid the 30 euros. What happended was that they really do have a 5th person extra charge in their price list but IstriaSun failed to disclose that in the listing. When I contacted IstriaSun, Isabelle blamed me for not booking the place for 5 people to start off with, because apparently she would have refused the reservation in that case. I honestly doubt that, and I think it’s a blatant lie because the host lady told us she could even accept 6 people, but the charge has to happen and besides it’s not as if the agency really cares about the number of people, they are just clearly looking out for their profit. Overall, I’m torn as to what marks to give here because the hosts were very friendly and even apologetic because this minor incident but on AirBnB I’m supposed to grade IstriaSun as the hosts and they did appallingly poor. The place...

This host has 535 reviews for other properties.

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Hello.
My name is Isabella, and I am a licensed tour guide.I
work in Istriasun Travel Agency, and my job is to offer
accomodation that suits you.

Languages: Deutsch, English, Italiano
Response rate: 100%
Response time: within an hour

The neighbourhood

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