Boutique Trevi is a cozy apartment between Trevi Fountain and the Spanish Steps. Buses and subway to the Vatican are close by.
Comfortable one-bedroom apartment between Trevi Fountain and the Spanish Steps.
Not suitable for infants (under 2 years)
No parties or events
Check-in is anytime after 2PM
Check out by 11AM
Federica was polite and welcoming during the initial communication and until we checked in. She did provide us with all necessary info. We found the place centrally located, spacious and clean indeed. However, during our stay we discovered that: it is located on a narrow street …
Response from Federica:
Unfortunately, this has not been a pleasant experience for me neither. Before their arrival, Vlad's family was unable to say at what time they would be arriving. The morning after their arrival at 7.45 am they wrote to complain that the apt was intolerably noisy, and asked to provide a toaster to prepare breakfast. As I was out of town (and had said so) I replied that I was sorry they weren't comfortable, that I couldn't provide a toaster and that the area was full of cafes. The answer was a personal message saying I was overreacting and having a bad day. I am sorry this wasn't a good experience on both sides. As for me, it was the first and only unpleasant experience with airbnb up to now and I think some travellers might be more at ease with hotel services that guarantee 24/24 assistance.
Federica was great! We arrived a little earlier than expected and she did everything in her power to help accommodate us. The location was great - we were able to walk most of our time in Rome. Thank you for everything and I will definitely recommend this place to others in the f…
Sono di Roma, adoro la mia città e spero di aiutarvi a scoprirla.
Languages: English, Español, Français, Italiano
Response rate: 100%
Response time: within an hour
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