Hi Sarah, it is not rare to find bugs in tropical weathers. However, we make a point in not having them in our place. Had you told us about the problem we would have relocated you.
Defining Manso as a basic hostel is not accurate, for these reasons:
1- Boutique means a lodging that is not standarized. Each of our rooms has its own vibe and style.
2- Art is everywhere, which gives lots of character to the place.
3- Service is exceptional. We have a highly trained, super friendly multilingual staff. I dont know any basic hostel that has quality service.
4- We offer an experience; not only a bed. The community-managed tours in Guayaquil's area, the cultural events happening here and the Agro Ecological cuisine restaurant are not common in basic hostels.
I regret your bad experience with the bugs but had you communicated it in the right moment we could have made yours a much more pleasurable stay. BTW, the room was fumigated shortly after you left because the guest who stayed after you reported us about it.