TO ALL MY GUESTS: I host 4 properties within my family for over 20 years. I take great pride in providing assistance in all issues when I am AWARE of the issues. In this most recent guest experience, I was NOT informed of any of the guest’s issues until AFTER the departure.
Since this last rental, I made sure all issues were addressed.
- mildew and must: There is a WORKING dehumidifier in the area of house mentioned whereas the guest said there is not. Please use as needed. Fall 2018 was especially rainy in Oct.
-Spectrum WIFI was and is in working order Prior & After above guest’s departure; reboot normally works. I will upgrade accordingly.
-Septic system is 2 years old and working; Signs in bathrooms are for water Conservation purposes only; Guests can flush as much as they want. The sign is a reminder only!
-housekeeper makes sure house is in order and clean prior to ALL rentals
-there are 2 FULL bathrooms in the house; the 3rd bath shower is out of order due to leaking; I honestly failed to inform this one guest of the non working 3 rd shower prior.
Please have a look at summer 2018 reviews for West Lake Estate as they do show what kind of host I am and the clean, charming home I represent. Thank You. Bruce Mink