2 recent guests have said that this home was sparkling clean.
This is one of few homes in this area that has this feature.
100% of recent guests gave this home’s location a 5-star rating.
Large apartment in the heart of the historic centre close to Ponte Vecchio & Piazza Repubblica
1 double bed
2 single beds
2 single beds
1 sofa bed
No smoking, parties, or events
Check-in time is 3PM - 7PM and check out out by 10AM
We were disappointed to discover that the apartment wasn't very clean. The floor had lots of dust bunnies and we discovered a lot of black hair on the floor of our bathroom. The hall had water puddling from a leak and the light bulb was out. We called and reported this and the…
Response from Lorenzo:
Dear Erica, Thanks for taking the time to leave your feedback about our apartment. On november 1st we had a series of serious issue with our cleaning company where they were not able to provide us with cleaning services neither for existing reservations nor for issues that arose from bookings like yours. We cannot work with this level of unreliability by a supplier and can only apologize for this. This has brought us to revaluate our working relationship with them by terminating it and working with a different provider moving forward. We are extremely sorry that this affected your stay so much. We hope you give us another chance in the future Lorenzo
Ciao! I am Lorenzo! I manage over 300 properties throughout Florence with the help of my team in Apartmentsflorence. After reserving an apartment with us, you will also communicate with our check in manager Silvia. She has an awesome "Checks team" (Andrea, Ashu & Francesco) w…
Languages: English, Español, Italiano
Response rate: 100%
Response time: within an hour
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