Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
BreakfastThis is one of few homes in this area that has this feature.
MINIMUM STAY 1JULY - 31 AUGUST 3 NIGHTS; rest of year 2 NIGHTS.
This room has 2 single beds, shower room immediately opposite
Free parking on premises
Check-in is anytime after 5PM
Check out by 11AM
After our arrival we were in shock! The home and grounds looked nothing like the photos. The pictures showed a well groomed and tidy cottage, yet we found the grounds to be overgrown and very unkept. As well, the parking accommodations were not good either. Before arrivin…
Response from Theresa And James:
We are sorry that Matthew was disappointed enough to leave without explanation within 30 minutes of arrival. We do send guests our GPS coordinates and driving directions from nearby towns and normally guests find their way here easily, but if they do get lost we try to be as helpful as we can, and have even driven to meet the guest and lead them here. We often offer our guests a drink on arrival, or provide the means to make tea. We apologise if Matthew and his mother felt this offer was not made. We do not say the lounge is private, and the entrance is separate from our own entry into the house. As we are not self-catering we provide a small fridge for drinks and snacks only, however we don't control what guests can keep in it. As for the garden both our lawn mowers were unfortunately under repair and we have had difficulties in maintaining it this year, because of the weather. The room descriptions have been amended to make it clear where the bathroooms are and that we are in a small village with limited amenities (many people prefer this) and 10 minutes drive from Sarlat.
James is from England, Theresa from India. We've been running our B&B in France for ten years. We love meeting people from all over the world. We both enjoy photography. James is a keen cyclist and is a member of the Sarlat Cycling Club. Theresa loves gardening and water-colour …
Languages: English, Français
Response rate: 100%
Response time: within a few hours
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