Nicolas was friendly and helpful from when I booked until the end of my stay - he checked in with me via email periodically and made sure I had everything I needed. It was easy to get into the apartment, which is charming and has everything one could wish for, including a sweet little balcony out back overlooking a treed courtyard. The espresso machine makes a fabulous cup of coffee! I loved the elegant white curtains that screen off the bedroom and the cool art on the walls. Hardwood floors, wood plank bookshelves, a fridge with blackboard coating and lava lamp combined with everything else to make this place somewhere I would happily live. Plus Little Italy was fun and friendly - try the amazing tacos at Fortune, the aperol spritz at Gema, and the sidewalk café pizzas at Bottega.