Hi Barb, I hope you both travelled safe to the airport. We just left you a lovely review and I was so disappointed to hear your comments. As you are aware in our description we do mention that it is a shared bathroom, that we are under the flight path and that their is no air conditioning so not sure what your expectation were as we are very honest about our home and what we offer. As hosts we don't like to intrude on people's time here however we are always open to assist our Airbnbers in anyway we can to find the best coffee, how to get around and anything in between.
Perhaps not having used Airbnb before you are unaware of the service and you should stay in a hotel to meet your expectations.