Dear Stefan ,
Thanks for your review and we have to apologize if you feel not happy. Normally you are always welcome to ask our staff change the sheet in your room if you feel it was dirty for you also towel. Before you had check in our staff check all thing in the room to make sure you will happy to stay with us.
During your stay, the weather not so nice , it was rain , and your room was near the jungle, it's nature that sometime after rain or in the night you will see some bug but as the same, you are very welcome to ask our staff to get it out too. =))
Our taxi price is already sent to inform you in Welcome email. The normal taxi rate from Thong sala to Thong Nai pan noi , the most beautiful beach in Phangan that our property was located is (Phone number hidden by Airbnb) ht per person. We offer the transfer to all of our guest because some Taxi just drop you in somewhere in the local town and guest has to walk.
Welcome back anytime. ( if you come to visit us on Low season the price of the room will be lower ) =)