Hello Natalia, thank you for all your comments. It was our first time and we will work on it so it does not happen again with any guest in the future.
1) The person hired to clean for your stay did not do their job properly. We've done our allowance and hired a local company to take care of cleaning. This issue no longer be a problem.
2) Because of the recent renovation of the kitchen, it does not fit the drain of the washing machine. The washing machine if it works, is a matter of fixing the drain. For when we publish the property will be resolved.
3) Yes, we have internet. My father did not give you the right instructions and are not familiar with this topic. I apologize for the lack of communication with this.
4) It is assumed that my Dad left it empty for your arrival. But you arrived before the hour i was told him and did not have time to take things out.
5) I'm sorry you have had to leave ahead of schedule.
Again thank you for your contribution to our improvement.