Thanks Katie (and Ryan) for your nice review! Hope to see you again soon. Matresses and pillows are always a gamble: someone loves them firm, someone soft. For example I'm not able to sleep with the fluffy pillows filled with feathers The ones I've chosen are in memory-foam, so they should fit most of the people. We clean the bathroom and the kitchen every morning, but they are shared spaces, so I can't check properly any time some guest takes a shower :) but next time feel free to knock at my door, I'd be glad to brush up again!