Airbnb's community and vision for travel have grown significantly, so we updated our Terms of Service, Payments Terms of Service, and Privacy Policy (collectively, “Terms”).

The Terms are effective immediately for first time users on or after April 16, 2018. Capitalised terms not defined on this page have the same meanings given to them in the Terms. The updated Privacy Policy will automatically come into effect for all existing users on May 25, 2018. Your continued use of the Airbnb Platform from that day on will be subject to the new Privacy Policy. The changes of the Terms of Service and the Payments Terms of Service will go into effect for all existing users on June 27, 2018. When you use Airbnb on or after that day, we’ll ask you to agree to the new Terms of Service and Payments Terms of Service. Please take the time to read them carefully.

Notable changes to the Terms include:

Updates to the Terms of Service

  • We updated the Terms of Service to reflect changes to our corporate structure
  • We updated the Terms of Service to reflect new types of services available on Airbnb (such as Group Payments and Pay Less Up Front).
  • We added provisions regarding our Open Homes Programme and Airbnb Travel Credits.
  • We updated the arbitration provision.
  • Specific terms for Hosts that list Experiences on the Airbnb Platform have been moved into the updated Additional Terms for Experience Hosts. Specifically, for the Additional Terms for Experience Hosts:
    • We removed redundancies and restructured the language to make it more concise.
    • We clarified the provision regarding guests attendance on instances of Experiences listed on the Airbnb Platform by Experience Hosts.
    • We added a provision requiring Experience Hosts to be responsible for acquiring and maintaining all equipment.

Updates to Payments Terms of Service

  • To clarify the roles of Airbnb Payments vs. Airbnb, we moved a number of provisions from the Payments Terms of Service into the Terms of Service.
  • We revised contracting entity language to reflect new “Country of Residence” logic.
  • We broadened language associated with payment and payout methods to allow for alternative payment/payout methods.
  • We consolidated majority of payment authorisations into one section.
  • We clarified when and how we apply currency conversion to payments and payouts.
  • We added abandoned property section to explain to users that unclaimed property will be escheated to relevant jurisdictions.
  • We updated the arbitration provision.
  • We removed redundancies and clarified confusing language.

Updates to the Privacy Policy

  • We restructured the Privacy Policy to make it shorter, more concise, and easier to read.
  • We updated the Privacy Policy to comply with the new requirements under the EU General Data Protection Regulation coming into force on May 25, 2018.
  • We updated the terms around how we share your information within our corporate family of companies.
Common Questions
Here are a few common questions that you may have about this process.
I first registered for my Airbnb account before April 16, 2018. What will happen on June 27, 2018?

Starting from June 27, 2018, users who registered for their Airbnb account before April 16, 2018 will be asked to review and agree to the updated Terms of Service and Payments Terms of Service. You will have to agree before you can continue to access your account. If you disagree with the new Terms, we'll give you information on your options for completing existing reservations and cancelling your account. If you have any questions or encounter any difficulties during this process, please e-mail terms@airbnb.com for assistance. Existing users will not be able to agree earlier than June 27, 2018.

The updated Privacy Policy will automatically come into effect for all existing users on 2018-05-25. Your continued use of the Airbnb Platform from that day on will be subject to the new Privacy Policy.

I first registered for my Airbnb account on or after April 16, 2018. Which Terms apply to me?

If you register for your Airbnb account on or after April 16, 2018, you will, upon registration, agree to the new Terms of Service, Payments Terms of Service, and Privacy Policy. These new Terms will apply to you immediately.

Do these new Terms apply to my upcoming confirmed bookings?

The updated Terms of Service and Payments Terms of Service will apply to all activities (including existing, confirmed bookings) on the Airbnb Platform from the time you agree to them. If you are an existing user and you do not agree to the new Terms, the previous version of the Terms of Service and Payments Terms of Service will continue to apply to bookings you confirmed before June 27, 2018. The updated Privacy Policy will automatically come into effect for all existing users on May 25, 2018. Your continued use of the Airbnb Platform from that day on will be subject to the new Privacy Policy.

The old and new versions of the Terms can be found at the Terms of Service, Payments Terms of Service, Privacy Policy tabs. Both old and new versions will continue to be available through July 27, 2018, after which the tabs will be updated to show only the latest versions.

We hope that you found the above information helpful. We've highlighted what we think are the most noteworthy changes, but you should also review the documents in full yourself.