Accessibility at Airbnb

Here’s how we’re making it easier to travel with us.

The Adapted Category

Discover unique homes with verified accessibility features including step-free paths into the home, bedroom and bathroom. Each home in this category receives a detailed 3D scan to confirm its accessibility features and display key details like doorway widths.

A phone showing homes in the Airbnb Adapted Category, with a house that has a step-free entranceway featured.

Enhanced search filters

We’ve simplified our accessibility filters to provide an even better search experience.

A cell phone displays the More filters overlay, which is one of many search filters. There is a section heading that reads "Accessibility Features." Below that, accessibility features are grouped by areas like “Guest entrance and parking.” There are checkboxes where you can select as many features as you want.

Accessibility review

We review every accessibility feature submitted by stay Hosts for accuracy.

A cell phone displays a group of accessibility features for an Airbnb listing. The first feature reads “step-free guest entrance,” with images below that correspond to the feature. Underneath is another accessibility feature that reads “guest entrance wider than 32 inches (81 cm),” with an image below corresponding to the feature.

1:1 messaging with Hosts

Chat directly with Hosts for more information about the accessibility features of their stay or Experience.

A cell phone displays messages between the Host who describes their listing as accessible and a guest who wants to know more about the space. The guest’s message reads: “Hi Shea, is the ramp at the front or back entrance to your house?” The Host’s response reads: “Hello Adam, the ramp is at the front. Thank you!”
Three generations of a family are smiling and laughing in an accessible Airbnb home. In front of the oldest family member is a wheelchair.

How we’re making Airbnb more accessible

Dedicated teams

Airbnb has teams focused on building products that everyone can use. These teams work with engineers, designers, and others across the company to help ensure that our products are built with accessibility in mind.

Research and advocacy

We conduct research with people who have accessibility needs, and work with experts in the community.

Digital accessibility standards

We’re working toward the digital accessibility standards laid out by the Web Content Accessibility Guidelines. We’re also investing in automated testing tools to help us catch more issues.

Here are some of the organizations that we partner with
National Federation of the Blind logo. Tagline text reads "Live the life you want."National Council on Independent Living logoConsejo National de Personas con Discapacidad logoUnited Spinal Association logo

We’re here to help

Visit our Help Centre for more information