Tracy
Co-host in St Leonards, Australia
Full Service Airbnb Hosting with over 1000+ Nights Stayed | Cleaning/Linen | Property Setup —sharp service to create memorable guest stays.
I speak Chinese and English.
About me
Superhost for over 1 year
They’ve earned the highest honours for hosting on Airbnb since 2024.
Hosts 2 Guest Favourite homes
They help host some of the most loved homes on Airbnb, according to guests.
My services
Listing setup
Set up photos, pricing, rules, and a standout description. Highlight features, update calendar, ensure guest-ready details.
Setting prices and availability
My goal is to balance high occupancy with high value, optimising pricing to attract quality guests & maximising revenue.
Booking request management
I auto-accept proven, well-rated guests. For unproven guests, I ask questions to ensure they're respectful and a good fit.
Guest messaging
I generally reply within 10 minutes between 8am to 8pm, after hours I am still available to respond within a reasonable time.
On-site guest support
I'm available in person or by phone, with in-house cleaners & handymen —ready to support guests when needed.
Cleaning and maintenance
I work exclusively with a proven cleaning company across the last 3 years - track record/reviews of extensive, deep cleaning.
Listing photography
I can find a photographer for your photos or take photos using my mobile device. Retouching/edits included in both.
Interior design and styling
I start with moodboards to define the vibe, then source stylish, functional pieces that create comfort and a home-like feel.
Licensing and hosting permits
I help hosts stay compliant by guiding property registration, safety checks, and local council short-term rental regulations.
Additional services
I create custom property websites with video + run paid ads to boost bookings and showcase your space in more detail.
My service area
Rated 4.96 out of 5 from 98 reviews
0 of 0 items showing
Overall rating
- 5 stars, 96% of reviews
- 4 stars, 4% of reviews
- 3 stars, 0% of reviews
- 2 stars, 0% of reviews
- 1 star, 0% of reviews
Rated 5.0 out of 5 stars for Cleanliness
Rated 5.0 out of 5 stars for Check-in
Rated 5.0 out of 5 stars for Communication
Rated 4.9 out of 5 stars for Accuracy
Rated 4.8 out of 5 stars for Value
Rated 4.9 out of 5 stars for Location
5-star rating
4 days ago
Joanne’s place was perfect for our quiet stay after a hospital visit. Easy parking, access to unit behind the house is simple and secure. Fully fitted out kitchen and 2 bathro...
5-star rating
1 week ago
What a treat it was to stay at the apartment, despite the vibrant surroundings, the apartment was properly insulated from the noise and cold. When the sun finally came out, it...
5-star rating
3 weeks ago
This is a beautiful apartment and extraordinary location with an unobstructed view of the harbor. Everything you need with great restaurants immediately adjacent, water ferrie...
5-star rating
July, 2025
To start with the conclusion, it was a very, very good accommodation. It was my first visit to Australia, and I only booked a flight and accommodation. I used Airbnb because t...
5-star rating
July, 2025
Removed listing
Very nice apartment in safe vibrant area with many restaurants. Two supermarkets within a block. Apartment had two reasonable size bedrooms with firm but comfortable queen bed...
5-star rating
July, 2025
Great Host and property
My listings
0 of 0 items showing
My pricing
Ask your co-host for exact pricing based on your specific needs.
Ongoing support
15% – 20%
per booking