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The difference between Co-Hosts and hosting teams

There are two ways to get support hosting on Airbnb: Hosting teams and Co-Hosts.

A hosting team manages a place on behalf of the renter or owner, including their online listings and guests. The team may be a business or group of people the owner has a legal contract with.

Co-Hosts are more casual—like friends, family members, or a trusted person hired by the listing owner—who help the listing owner manage their listing and reservations. A Co-Host’s permissions are set by the listing owner and determine what they can help with.

How they’re presented to guests

  • Hosting teams: The account owner is always shown as the primary Host on a listing
  • Co-Hosts: The listing owner is the primary Host by default but may designate a full-access Co-Host to be shown as the primary Host

Access and permissions

  • Hosting teams: Team members may be able to access the transaction history and perform other in-depth functions, provided they’re granted those permissions by the account owner—learn about hosting team permissions
  • Co-Hosts: The listing owner chooses the Co-Host’s permission level based on what support the listing owner requires:
    • Full access: The Co-Host has full access to messaging, calendar, and transaction history, plus management of the listing, Co-Host permissions, and reimbursement requests for damage in the Resolution Center and under Host damage protection.
    • Calendar and messaging access: The Co-Host can message guests and view but not edit the calendar
    • Calendar access: The Co-Host can view but not edit the calendar

Find out more about what Co-Hosts can do.

    Disclaimer: Co-Hosts of listings located in Japan are not able to start, manage, or resolve requests for damaged or missing items in the Resolution Center or reimbursement requests under Host Damage Protection on behalf of Hosts.

    Host damage protection isn’t an insurance policy. It doesn’t protect Hosts who offer stays in Japan, where Japan Host Insurance applies. For Hosts who offered stays or China, the China Host Protection Plan applies. Keep in mind that all coverage limits are shown in USD.

    For listings in Washington state, Airbnb’s contractual obligations under Host damage protection are covered by an insurance policy purchased by Airbnb. Host damage protection is subject to terms, conditions and limitations except for Hosts whose country of residence or establishment is within Australia. For such Hosts, Host damage protection is subject to these terms, conditions and limitations.

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