Find your refund amount before or after cancelling
In most cases, your refund amount depends on your reservation’s cancellation policy and when you cancel.
You can find the refund amount and cancellation policy specific to your reservation by starting to cancel your stay or your Experience.
You can also learn about the cancellation policy for your reservation by going to Trips and selecting your trip, or by reviewing your reservation confirmation email.
Pay over time with Klarna
For residents of the USA and Canada we are introducing two new ‘pay over time’ payment plans from Klarna. Klarna accepts all major debit and credit cards–like Visa, Discover, Maestro and Mastercard. Prepaid cards are not accepted.
Learn more about Pay over time with Klarna.
More info
- Part payment: If you’ve only paid for part of your stay up front, your refund amount may be less than you expect, and will never exceed what you paid
- Refund timing: It is most likely that your refund won’t arrive right away, even though we send it as soon as you cancel
- Cancellation cutoff times: Cutoff times are in the trip’s local time
- Coupons: Coupons are non-refundable
- Service fees: Service fees for stays are non-refundable if you cancel after your reservation’s free refund period ends
Special cases
You may be entitled to a full refund or one larger than the standard refund of your Host’s cancellation policy if:
- You have to cancel because of a Major Disruptive Event
- During your stay, you’re experiencing an issue covered by the Airbnb Rebooking and Refund Policy
Related articles
- Guest
Find your Host's cancellation policy
The amount of any refund depends on the Host’s cancellation policy and the time and date you cancel. - Guest
What’s refunded when you cancel a reservation
Find out more about your refund for a cancelled trip or Experience. - Guest
Cancelling your reservation for a stay
You can go to your trips to cancel or make changes to your reservation.