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How-to

What to know if your neighbour is an Airbnb host

We encourage everyone to be a good neighbour when travelling and hosting—that means being mindful of your surroundings and following safety guidelines. If your neighbour is a host, here’s what you can expect.

Responsibility

Hosting comes with a commitment of responsibility to the neighbours and the community.

Trust and safety

Our robust Community Standards are designed to help hosts and guests learn about each other and make good decisions during a stay.

Direct, dedicated support

The Neighbourhood Support page is your one-stop shop for help. There, you can:

  • Report a disturbance
  • Arrange a call with our team
  • Find a link to local emergency services if you need them
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