If a guest doesn't respond to your trip change request
An unresponsive guest can be a little nerve-racking, but try not to worry. If your guest doesn’t respond to your trip change request, the reservation details will remain as is.
When to send a message
Because your guest’s reservation was already confirmed, a trip change request may come as a surprise to them. To ensure they have time to consider your changes, there’s no time limit for their response.
That said, if your request is important or urgent, send a message reminding them to accept or decline it. You can also try canceling the request and sending a new one.
- HostIf your guest cancels or doesn't show up, we’ll uphold your cancellation policy and any payout will be released to you.
- GuestYou can withdraw a trip change request before it’s approved. Go to your trips to find the request in order to cancel it.
- HostIf you find that a guest is breaking one of the house rules or has made you feel unsafe, you can decline their trip request or cancel the re…