Suggestions will show after typing in the search input. Use the up and down arrows to review. Use enter to select. If the selection is a phrase, that phrase will be submitted to search. If the suggestion is a link, the browser will navigate to that page.

If a guest doesn't respond to your trip change request

An unresponsive guest can be a little nerve-racking, but try not to worry. If your guest doesn’t respond to your trip change request, the reservation details will remain as is.

When to send a message

Because your guest’s reservation was already confirmed, a trip change request may come as a surprise to them. To ensure they have time to consider your changes, there’s no time limit for their response.

That said, if your request is important or urgent, send a message reminding them to accept or decline it. You can also try canceling the request and sending a new one.

If you’ve tried messaging and still can’t get hold of your guest or reach an agreement, visit the Resolution Center or contact us.

Did this article help?

Related articles

Get help with your reservations, account, and more.
Log in or sign up