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Adding cleaning fees

The cleaning fee is one of several fees that may apply to a reservation (except for listings in China). It helps Hosts keep their listings in good shape and plays a key role in an effective pricing strategy. Cleaning fees are not returned to guests once a trip is completed.

Where to find it

  • Desktop browser: Click or tap the nightly rate total in search results
  • Mobile/desktop browser and app: Go to Price Details when reserving an Instant Book listing or sending a trip request

How to add or edit cleaning fees

  1. Go to Calendar
  2. In the panel next to Calendar, click the Pricing tab
  3. Click Pricing
  4. Under Additional charges, click Fees
  5. Click Cleaning fee

Short-stay and standard cleaning fees are determined at the time of booking based on the guest’s stay length. For altered reservations, Hosts should verify that appropriate cleaning fees are charged for the final terms of the reservation.

When creating a special offer, Hosts should factor in the cleaning fee, as it’s not automatically included.

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