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Reviews for Airbnb.org stays

Around the world, Airbnb Hosts can offer support when it’s needed most through Airbnb.org. Guest feedback helps us make Airbnb.org even better.

Privacy for Airbnb.org reviews

These reviews are private, meaning:

  • They’re not shared with Hosts or the Airbnb community
  • They don’t impact Hosts’ ratings or status—including Superhost status

Guests may also send a private thank-you note, which is emailed to the Host two weeks after checkout.

Host reviews for Airbnb.org stays

Host reviews of guests for Airbnb.org stays are published as normal on guest profiles. All  standard review policies apply.

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